Production AI agents
Teams that need to see multi-step reasoning, retrieval, tool calls, cost, latency, failures, and user outcomes in one trace.
Independent tool overview
LangWatch is an open-core LLMOps platform for testing, evaluating, observing, and governing AI applications and agents. It combines OpenTelemetry-native tracing, multi-turn agent simulations, offline and production evaluations, prompt versioning, red teaming, an AI gateway, and cloud, hybrid, or self-hosted deployment. The free cloud tier is useful for a small evaluation; Growth starts at €29 per core seat per month and adds event and extended-retention charges. LangWatch can improve evidence and debugging, but an LLM judge score is not proof of safety or correctness.
Visit the official LangWatch site ↗
Overview
LangWatch has expanded well beyond its original broad promise to help teams build AI safely. The current product is an engineering platform for the full AI-agent quality loop: instrument production behavior, turn requirements and failures into repeatable tests, run simulations, compare versions, evaluate outputs, manage prompts, monitor cost and latency, and govern model access.
Its observability layer captures LLM calls, tool calls, retrieval, user interactions, tokens, cost, timing, and metadata as traces and spans. LangWatch is OpenTelemetry-native and supports framework-specific SDKs plus APIs and proxy-based collection, making it relevant to teams that do not want their telemetry trapped in a single agent framework.
Agent testing is the differentiator. Scenario tests can simulate multi-turn text or voice users, mock or fixture tools, run locally and in CI, probe unsafe behavior, and inspect the full trace. LangWatch also offers Langy, an automated workflow that can draft a test plan from a product goal and propose prompt changes through pull requests. Those proposals still need code, security, and domain review.
Evaluation can use deterministic code, human annotation, model-based judges, datasets, pairwise comparisons, online scoring, and custom workflows. This flexibility matters because no single metric catches every failure. It also creates a governance requirement: prompts, judge models, rubrics, sampling, thresholds, and ground truth must be versioned and validated like production code.
LangWatch Cloud has a useful free tier and transparent event-based pricing. The platform can also run on customer infrastructure with PostgreSQL, ClickHouse, Redis, object storage, application workers, and evaluation services. Most of the repository is Apache 2.0, SDKs are MIT, and enterprise modules such as SCIM and audit logs require a commercial license for production.
Use cases
The strongest fit depends on the job you need the product to complete, not the size of its feature list.
Teams that need to see multi-step reasoning, retrieval, tool calls, cost, latency, failures, and user outcomes in one trace.
Engineering teams that want repeatable multi-turn scenarios to run locally and in CI before prompt, model, tool, or policy changes ship.
Product managers and domain experts who need to define behavior and review quality without living entirely in notebooks.
Teams that need simulated voice conversations and adversarial cases before customer-facing calls.
Organizations standardizing telemetry across application and AI workloads and trying to reduce framework-specific lock-in.
Regulated or data-sensitive organizations evaluating cloud, hybrid, or self-hosted observability with enterprise identity and audit controls.
Capabilities
Captures conversations, LLM calls, tool and MCP activity, retrieval, spans, tokens, timing, errors, costs, metadata, and evaluation results.
Uses GenAI-oriented OTel tracing so data can arrive from supported frameworks, SDKs, Go, custom setups, and compatible pipelines.
Runs repeatable multi-turn simulated users against an agent through white-box or black-box interfaces.
Exercises voice agents with simulated conversations before live customer traffic, subject to the selected speech and judge systems.
Generates adversarial interactions for jailbreaks, policy violations, unsafe content, data exposure, and risky tool behavior.
Runs prompts, models, configurations, or pipelines across datasets and compares quality, latency, and cost.
Scores sampled or selected production interactions and makes results available for monitoring and investigation.
Supports deterministic metrics, custom code, LLM-as-a-judge, workflow evaluators, safety checks, RAG metrics, and human annotations.
Versions prompts across code, UI, API, templates, a playground, deployments, A/B tests, and GitHub synchronization.
Provides saved views, natural-language search, topic clustering, waterfall, flame, topology, and sequence views plus custom charts.
Offers virtual provider keys, budgets, routing policies, cost attribution, and audit-oriented controls depending on edition.
Turns a plain-language product goal into proposed scenarios and judge criteria, then can draft prompt-change pull requests for human review.
Supports managed multi-tenant cloud, hybrid data-plane patterns, Docker evaluation, and production Kubernetes or Helm deployments.
Process
Step 1
Write explicit requirements for helpfulness, task completion, refusal, escalation, privacy, latency, cost, and tool authorization before choosing metrics.
Step 2
Map prompts, responses, retrieved documents, tool arguments, audio, files, identifiers, secrets, regulated data, and customer consent.
Step 3
Select cloud, hybrid, or self-hosted based on data flow, region, retention, operational capability, certifications, and subprocessor requirements.
Step 4
Trace one representative workflow first, preserve correlation IDs and user outcomes, and avoid collecting fields that are not needed for debugging.
Step 5
Remove secrets and sensitive data in the application or collector before telemetry leaves the trust boundary; validate redaction against realistic payloads.
Step 6
Convert confirmed failures, edge cases, policy violations, and successful counterexamples into a versioned regression set with expected behavior.
Step 7
Combine deterministic assertions, tool-state checks, human labels, domain rules, and calibrated model judges rather than trusting a single score.
Step 8
Compare judge decisions with qualified human reviewers by segment, measure disagreement and false-pass rates, and version model, prompt, rubric, and threshold.
Step 9
Run ordinary, ambiguous, adversarial, multilingual, long-context, tool-failure, and authorization scenarios through the whole workflow.
Step 10
Require material regressions to block deployment, but keep manual review for high-impact changes and never let an automated judge approve its own safety standard.
Step 11
Track quality, outcomes, refusal errors, latency, spend, tool failures, drift, and incidents with sampling designed for rare but severe failures.
Step 12
Treat Langy-generated tests and pull requests as untrusted proposals; review code, prompts, data exposure, policy behavior, and benchmark leakage before merging.
Step 13
Monitor billable events per interaction, evaluator fan-out, storage beyond 30 days, core seats, external model cost, and whether retained traces still have a purpose.
Cost
LangWatch Cloud combines seats, events, and retained storage. Developer is free with 50,000 monthly events and 14-day access. Growth is €29 per core seat monthly, includes 200,000 events and 30-day retention, then charges €5 per additional 100,000 events and €3 per GB kept beyond 30 days. One user interaction can create many events because each LLM call, tool call, retrieval, evaluation, or simulation step counts. Enterprise, supported self-hosting, and advanced governance are custom.
€0 forever
For individual developers and small proofs of concept in LangWatch Cloud.
€29/core seat/month
For teams testing and monitoring production AI applications.
Custom quote
For regulated, higher-scale, hybrid, self-hosted, or on-premises deployments.
Open-source core; infrastructure not included
For teams able to operate LangWatch on their own systems without enterprise-only production modules.
Pricing checked . Check current pricing at the source ↗
Assessment
Compare
The right alternative depends on the specific output, workflow, controls and budget your project requires.
Coding
A focused LLM observability and gateway alternative for teams prioritizing request logging, cost, latency, caching, routing, and operational analytics over LangWatch's broader simulation-testing workflow.
Explore Helicone →Questions
LangWatch is an open-core platform for tracing, testing, evaluating, and governing LLM applications and AI agents. It combines production observability with datasets, model judges, agent simulations, prompt management, and deployment controls.
Mostly. LangWatch says its core is Apache 2.0 and its SDKs and MCP server are MIT. Enterprise modules such as SCIM, audit logs, and license or billing management have a separate commercial license for production use.
Yes. The cloud Developer plan includes 50,000 events per month, 14-day data access, two users, and limited scenarios, simulations, and custom evaluations. A community self-managed core is also available, but infrastructure and operations are not free.
As checked August 31, 2026, Growth costs €29 per core seat monthly, includes 200,000 events and 30-day retention, then charges €5 per 100,000 events and €3 per GB retained beyond 30 days. Enterprise is custom.
Each LLM call, tool call, retrieval, evaluation, or simulation step counts. A single end-user interaction can therefore produce several billable events, especially for agents and online evaluations.
Depending on instrumentation, it can capture traces and spans for conversations, model calls, retrieval, tools, MCP, tokens, cost, latency, errors, metadata, and evaluation results. Teams should deliberately minimize and redact telemetry.
It asks a model to score or classify another system's output against a rubric. It is scalable but fallible, so calibrate it against qualified humans and pair it with deterministic, state-based, and domain-specific checks.
Yes. It can run multi-turn text or voice scenarios, inspect full traces, mock or fixture tools, run tests locally and in CI, and perform generated red-team exercises.
No. It can reveal failures and provide repeatable evidence, but test coverage, synthetic users, evaluators, judges, and production sampling all have blind spots. High-impact systems still need security testing, domain review, monitoring, and incident response.
Yes. Docker Compose is documented for evaluation and small teams; Kubernetes or Helm is the production path. Customers must operate the application, workers, PostgreSQL, ClickHouse, Redis, object storage, secrets, TLS, backups, monitoring, and upgrades.
The core data plane can remain on customer infrastructure, but enabled model-based evaluators can call external providers. Review every outbound integration, telemetry setting, object store, support workflow, and hybrid control-plane connection.
LangWatch advertises ISO 27001, GDPR compliance, encryption, MFA, role controls, backups, incident response, and enterprise SSO, SCIM, and audit options. Verify the current reports, scope, region, architecture, pen test, DPA, subprocessors, and customer configuration.
Langy is LangWatch's automated AI-engineering workflow for turning product goals and traces into proposed tests and prompt-change pull requests. Treat its outputs as untrusted drafts that require engineering, security, and domain review.
Bottom line
LangWatch is a strong fit for teams that need more than request logs: its multi-turn scenarios, full-trace evaluation, prompt versioning, OpenTelemetry support, and flexible deployment can connect a production failure to a repeatable test and reviewed change. The value depends on rigorous implementation. Minimize telemetry, calibrate judges, preserve human approval, price event fan-out and external model calls, and validate the self-hosted or cloud boundary. Use the platform to produce better evidence—not to replace accountable decisions with a dashboard score.
Visit LangWatch website ↗
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