Website support agents
Answer product, policy, and service questions from approved website and file sources.
Independent tool overview
BrainyBear at a glance
BrainyBear is a hosted no-code platform for building public customer-facing agents and personal assistants that use uploaded knowledge, web content, messaging channels, and connected tools.
Visit the official BrainyBear site ↗
- Product type
- Hosted no-code AI agent builder
- Free plan
- 50 credits and one agent
- Training sources
- URLs, files, Google Drive, and private APIs
- Deployment
- Website embed and messaging channels
- Actions
- Calendar, Sheets, scheduling, and custom tools
- Models
- OpenAI GPT and o-series options by plan
- Owner
- Webworks Pte Ltd
Overview
What BrainyBear is
BrainyBear has expanded beyond a simple website chatbot builder. Its current product supports public assistants for customer conversations and personal assistants with memory, follow-ups, recurring workflows, Google Calendar and Sheets tools, private API connections, and optional Google Drive synchronization.
The core workflow remains approachable: create an agent, train it with website URLs and files, choose models and tools, then embed it on a site or connect it to messaging channels. This suits teams that want hosted deployment without maintaining their own agent server.
Pricing is based on agents, message credits, crawled URLs, knowledge-file size, model access, and higher-tier tools. One user message can consume from one to 20 credits depending on the selected model, so the headline credit allowance is not the same as a fixed number of conversations.
Use cases
Who BrainyBear is best for
The strongest fit depends on the job you need the product to complete, not the size of its feature list.
Lead capture
Qualify site visitors and collect contact details before handing a conversation to a person.
Messaging support
Extend an assistant into supported messaging channels, including WhatsApp and Slack on higher tiers.
Task-oriented assistants
Use calendars, spreadsheets, private APIs, and custom tools for actions beyond question answering.
Small teams avoiding self-hosting
Launch a managed assistant without operating an OpenClaw-style server or assembling a custom agent stack.
Capabilities
Core BrainyBear features
No-code agent setup
Create, customize, train, and deploy an assistant through a guided hosted workflow.
Website and file knowledge
Scan URLs and upload files, with limits that increase from 50 to 500 URLs and 2 MB to 50 MB by plan.
Multiple model choices
Use GPT-5 nano and mini on all plans, then unlock o3 and higher-credit GPT models on paid tiers.
Website embedding
Place an agent on common website platforms through a code snippet and published installation guides.
Messaging integrations
Connect assistants to messaging services; WhatsApp appears on Growth and Slack on Business.
Lead and human controls
Growth adds automatic lead capture and step-in messaging, while Basic includes thread muting.
Action tools
Business adds smart scheduling, Google Sheets updates, and custom tools.
Memory and recurring tasks
The current product also promotes personal assistants that remember context, follow up, and run recurring workflows.
Drive and API connections
Auto-sync Google Drive content or connect private APIs for current internal and external data.
Process
How the BrainyBear workflow works
Step 1
Choose one job
Define the exact questions or actions the agent should handle and what must always go to a human.
Step 2
Curate source content
Add only approved, current URLs and files; remove secrets, personal data, duplicate pages, and obsolete policies.
Step 3
Select the economical model
Start with the lowest-credit model that meets the task, then route only difficult requests to costly reasoning models.
Step 4
Configure channels and tools
Embed the agent or connect messaging, calendar, spreadsheet, Drive, and API integrations needed for the use case.
Step 5
Add boundaries
Define refusal, escalation, consent, authentication, and confirmation rules before enabling actions.
Step 6
Test realistic conversations
Evaluate source grounding, prompt injection, ambiguous requests, personal-data handling, tool failures, and escalation.
Step 7
Monitor cost and quality
Track credit use by model, failed answers, stale sources, leads, human takeovers, and successful task completion.
Cost
BrainyBear pricing and free plan
BrainyBear offers monthly or annual billing, with annual prices shown as lower monthly equivalents. Credits are model-weighted: GPT-5 nano uses one credit per message, while the highest listed models can use 20. Extra credit bundles and branding removal are sold separately.
Free
$0/month
A small perpetual sandbox for one embedded agent.
- 50 message credits
- One agent
- 50 training URLs
- 2 MB file limit
- GPT-5 nano, GPT-5 mini, and GPT-4o-mini
Basic
$38 monthly or $32/month annually
Entry paid plan for several agents and messaging integration.
- 1,000 credits
- Three agents
- 100 URLs
- 10 MB files
- Adds o3-mini and o3
Growth
$89 monthly or $75/month annually
Customer-facing growth tools, WhatsApp, and stronger model access.
- 3,000 credits
- Five agents
- 200 URLs
- 25 MB files
- Lead capture, step-in messaging, and WhatsApp
- Adds GPT-5.2 and legacy GPT-4 models
Business
$189 monthly or $158/month annually
More capacity plus workflow tools, Slack, branding removal, and custom actions.
- 10,000 credits
- Ten agents
- 500 URLs
- 50 MB files
- Scheduling, Sheets, custom tools, and Slack
- Remove BrainyBear branding
Add-ons
From $50
Extra credits and optional branding removal outside included plan features.
- $50 for 1,000 credits valid one year
- $500 for 12,000 credits with Growth-tier models
- $1,500 for 45,000 credits plus branding removal
- $59/month branding-removal add-on
Enterprise and white label
Custom
Custom internal-database connections, branding, domain, and dedicated infrastructure.
- Contact BrainyBear
- Confirm security, support, limits, and service terms
- Separate scoping required
Pricing checked . Check current pricing at the source ↗
Assessment
BrainyBear strengths and limitations
Where it stands out
- Accessible free plan and a straightforward no-code setup.
- Combines knowledge-grounded chat with tools and recurring assistant workflows.
- Supports website and messaging-channel deployment from one hosted platform.
- Multiple models let teams trade response quality against credit consumption.
- Higher tiers add lead capture, human step-in, scheduling, Sheets, and custom tools.
- Public pricing exposes the main limits and model-specific credit multipliers.
What to consider
- The free plan's 50 credits are enough for testing, not meaningful production traffic.
- Credits are not equal to messages: stronger models consume five, ten, or 20 credits per request.
- Knowledge limits are small for document-heavy use cases, topping out publicly at 50 MB and 500 URLs.
- BrainyBear lists several older GPT variants as legacy, so model availability and routing should be reviewed regularly.
- Removing vendor branding is expensive as a separate add-on, although Business includes it.
- Action tools and private APIs increase prompt-injection, permission, and accidental-change risk.
- The customer remains responsible for source rights, privacy notices, consent, personal-data handling, and lawful messaging use.
- Custom database and white-label deployments do not have public pricing or detailed public service limits.
Compare
BrainyBear alternatives
The right alternative depends on the specific output, workflow, controls and budget your project requires.
Business Operations
Chatbase
A focused document-trained support-agent platform with broader emphasis on customer service operations.
Explore Chatbase →Business Operations
ChatBotKit
A developer-friendly platform for building and integrating conversational assistants across products.
Explore ChatBotKit →Business Operations
Voiceflow
Better for teams that need visual conversation design, testing, and multi-channel chat or voice experiences.
Explore Voiceflow →Business Operations
AI Chatbot on Zapier
A natural fit when chatbot conversations need to connect directly to a broad existing Zapier automation stack.
Explore AI Chatbot on Zapier →Questions
BrainyBear FAQs
What is BrainyBear?
BrainyBear is a hosted no-code platform for building AI agents that answer questions from approved knowledge and can use messaging channels, memory, recurring workflows, calendars, spreadsheets, Drive content, and APIs.
Is BrainyBear free?
Yes. The Free plan includes one agent, 50 monthly message credits, 50 scanned URLs, and a 2 MB file-upload limit.
How much does BrainyBear cost?
Monthly plans are $38 for Basic, $89 for Growth, and $189 for Business. Annual billing lowers the displayed monthly equivalents to $32, $75, and $158.
How do BrainyBear credits work?
Credit use depends on the model. GPT-5 nano costs one credit per message, GPT-5 mini two, o3-mini five, o3 ten, and GPT-5.2 twenty on the current pricing table.
Can BrainyBear train on my website?
Yes. It can scan website URLs and use uploaded knowledge. Public plan limits range from 50 to 500 URLs and 2 MB to 50 MB of file knowledge.
Does BrainyBear work with WhatsApp and Slack?
The current pricing table includes WhatsApp on Growth and Slack on Business. BrainyBear also describes configurable messaging integrations such as Facebook Messenger and Telegram.
Can a BrainyBear agent take actions?
Yes. Higher plans include scheduling, spreadsheet updates, and custom tools, while private APIs can provide live data. Use least-privilege credentials, confirmation steps, and human approval for consequential actions.
Can I remove BrainyBear branding?
Business includes branding removal. BrainyBear also lists a $59-per-month branding-removal add-on and includes it with the largest prepaid credit bundle.
Is BrainyBear suitable for sensitive internal data?
It offers a DPA, privacy documentation, account deletion, and custom database options, but buyers should verify retention, subprocessors, model-provider data handling, access control, audit logs, and security terms for their exact deployment.
Bottom line
Our BrainyBear verdict
BrainyBear is a practical hosted option for teams that want to move from a website FAQ bot toward agents with channels and actions. Its clearest tradeoffs are modest knowledge limits and model-weighted credits, so a production trial should measure cost per resolved task rather than raw message volume.
Visit BrainyBear website ↗
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