Ecommerce growth teams
Brands monitoring paid media, conversion, retention, creative and merchandising from one data layer.
Independent tool overview
Moby Agents are Triple Whale's ecommerce AI operators for analyzing connected business data, monitoring KPIs, producing reports and creative work, and executing approved actions across marketing and operations workflows.
Visit the official Moby Agents by Triple Whale site ↗
Overview
Moby sits on top of Triple Whale's ecommerce data and measurement platform rather than operating as a standalone general-purpose agent. It can answer questions about a brand, investigate performance, build reports and use context from advertising, sales, customer, creative and attribution data.
The more agentic capabilities live in Triple Whale's paid packages. Foundation positions Moby as a daily AI operator; Automate adds scheduled workflows, larger usage allowances, creative generation and campaign actions within configured guardrails. Enterprise combines that orchestration with incrementality testing, marketing mix modeling and custom data work.
Moby's value depends on the quality of the connected data and the business's willingness to turn recurring decisions into explicit rules. It is best for ecommerce teams with enough paid-media and operational complexity to justify a measurement platform—not for a small company seeking a cheap generic chatbot.
Use cases
The strongest fit depends on the job you need the product to complete, not the size of its feature list.
Brands monitoring paid media, conversion, retention, creative and merchandising from one data layer.
Teams that repeatedly build the same KPI reports or investigate the same anomalies by hand.
Operators ready to let software queue or execute limited ad and audience changes under explicit thresholds.
Capabilities
Ask natural-language questions, investigate performance, compare benchmarks and create reports using connected Triple Whale data.
Choose datasets, KPIs, anomaly thresholds, schedules and destinations using natural language or SQL-backed workflows.
Run recurring leadership reports, KPI alerts, ad monitoring, creative preparation, inventory checks and audience updates.
Monitor spend, revenue, site behavior and other measures for changes that need attention.
Automate or approve supported budget, status and audience changes within rules set by the operator.
Higher plans can generate brand-aware images, video, ad material and landing pages using performance context.
Triple Whale is developing purpose-built media-buying, creative and conversion specialists; the current pricing page labels these as coming soon.
Process
Step 1
Integrate commerce, ad, retention and sales systems, then confirm definitions and totals before trusting automated analysis.
Step 2
Use Moby to reproduce known reports and investigations so the team can compare its logic with existing decisions.
Step 3
Specify the dataset, KPI, threshold, schedule, output format and owner for one repeatable workflow.
Step 4
Keep material budget, campaign, pricing or inventory actions in review until error rates and edge cases are understood.
Step 5
Track saved time, detection lead time, decision quality and incremental business results rather than counting generated reports.
Cost
Moby Agents are not sold separately. Triple Whale prices the platform by package and the brand's annual GMV. The current primary pricing offer lists $219 Foundation and $749 Automate entry points, but buyers should use the revenue selector or sales quote for their actual tier. Paid packages use a 12-month subscription and can be billed monthly or prepaid annually.
$0 per month
Basic ecommerce tracking plus limited Moby Chat for web or knowledge-base search.
From $219 per month
Trusted attribution and daily use of Moby as an analyst and operator.
From $749 per month
Adds recurring agent workflows and supported actions.
Contact sales
Measurement and orchestration for complex brands.
Contact sales
High-touch services for custom agent builds.
Pricing checked . Check current pricing at the source ↗
Assessment
Compare
The right alternative depends on the specific output, workflow, controls and budget your project requires.
Sales
Choose Shopify Magic for lower-friction AI assistance built directly into Shopify when advanced cross-channel measurement is unnecessary.
Explore Shopify Magic →Data Analysis
Choose Julius AI for flexible file-based data analysis without buying an ecommerce attribution and operations platform.
Explore Julius AI →Data Analysis
Choose Rows when a collaborative spreadsheet and transparent human-built models are preferable to an ecommerce-specific agent layer.
Explore Rows →Questions
They are ecommerce-focused AI workflows that analyze Triple Whale data, produce insights and reports, detect anomalies, generate assets and, on supported plans, recommend or execute controlled actions.
No. Triple Whale says Moby Agents are available only with a paid Triple Whale plan because they depend on its measurement and business-data platform.
There is no separate Moby price. Current primary plan pricing lists Foundation from $219 per month and Automate from $749 per month, with actual pricing based on annual GMV. Enterprise and custom services require a quote.
The Free plan lists limited Moby Chat for searching the web or a knowledge base. Daily business analysis, automations, expanded capacity and actions are paid-plan capabilities.
Automate supports actions such as campaign budget or status changes within configured guardrails. Teams should begin with recommendations and approvals, then expand authority only after validating data and behavior.
No single agent or attribution model proves causality. Use the output with attribution assumptions, incrementality tests, holdouts and operator judgment, especially for large spend decisions.
Bottom line
Moby Agents make the most sense for ecommerce brands already attracted to Triple Whale's measurement layer and ready to automate recurring analysis. The differentiated asset is business context, not the chat interface. Validate data first, begin read-only, and require clear guardrails and measurable outcomes before allowing campaign or operational actions.
Visit Moby Agents by Triple Whale website ↗
Create an AI version of yourself that answers questions in your voice, captures leads, and supports coaching clients between sessions.

Gemini Enterprise - Discover, create, share, and run AI agents all in one secure platform.

Airtable AI - Build enterprise apps that automate and manage operations

Amazon Quick Suite - Quick connect to your information across apps

Get access to all our AI courses, hundreds of real-world AI use cases, live expert-led workshops, an exclusive network of AI early adopters, and more.
Get unlimited access to all of our current & upcoming industry-specific AI courses for the duration of your subscription.
To keep up with the rapid pace of AI, our team publishes AI implementation guides daily. Our library contains 300+ practical use cases to automate real-world work.
Join weekly, live, interactive sessions with industry leaders who are at the forefront of AI for hands-on implementation guidance and exclusive insights.
Network with an exclusive community of AI-first professionals who are working smarter with AI. Learn how early adopters are using AI in their work and businesses.