Product feedback operations
Centralize requests, bug reports, reviews and research notes that currently live across support, community and product tools.
Independent tool overview
Olvy at a glance
Olvy is an AI-assisted customer-feedback platform that centralizes feedback, analyzes themes and sentiment, connects insights to product work, and publishes changelogs and user updates.
Visit the official Olvy site ↗
- Best for
- Product teams centralizing and acting on qualitative feedback
- Entry plan
- Free
- Paid plans
- Essentials from $60/month
- Core workflow
- Collect, analyze, act and close the loop
- Current owner
- Amoeboids
Overview
What Olvy is
Olvy gives product teams one place to collect qualitative feedback from support conversations, app reviews, communities, surveys, email and uploaded files. Its AI layer categorizes feedback, detects sentiment, summarizes recurring themes and supports natural-language questions about the collected data.
The workflow extends beyond analysis. Teams can group feedback around an issue, send that context to tools such as Jira or Linear, publish release notes, and notify the people who originally requested a fix or feature.
Olvy's original founders announced a planned February 2025 shutdown, but Amoeboids acquired the product before that date. Olvy remains available as a standalone service, accepts new sign-ups, publishes product updates and now operates under Amoeboids.
Use cases
Who Olvy is best for
The strongest fit depends on the job you need the product to complete, not the size of its feature list.
Qualitative feedback analysis
Use AI categorization, sentiment, summaries and Ask Olvy to surface recurring themes without manually tagging every response.
Closing the feedback loop
Connect feedback to planned work, publish the resulting change and tell affected users when it ships.
Changelog publishing
Create branded release notes, announcement widgets and email subscriptions alongside the underlying feedback record.
Capabilities
Core Olvy features
Unified feedback repository
Imports feedback from support systems, communities, app reviews, email, CSV or TSV files, video calls and embedded collection tools.
AI feedback analysis
Classifies feedback type, evaluates sentiment, summarizes groups and lets teams ask questions across qualitative data.
Surveys and widgets
Collects written feedback, ratings, attachments, screenshots and screen recordings inside a product.
Issues and product-tool sync
Groups related feedback into issues and transfers the original customer context to Jira, Linear or ClickUp.
Changelogs and announcements
Publishes customizable release notes and distributes updates through in-app widgets, email and connected channels.
Integrations and automation
Connects with Slack, Zendesk, Intercom, HubSpot, Discord, Google Play, Zapier, GitHub and other workflow sources.
Process
How the Olvy workflow works
Step 1
Connect feedback sources
Choose the support, community, review, survey or file sources that hold useful customer comments and configure selective or automatic imports.
Step 2
Normalize the repository
Confirm user records, feedback types, segments and product areas so later summaries compare meaningful groups.
Step 3
Analyze themes
Filter the feedback, inspect sentiment and recurring topics, and use AI summaries or Ask Olvy to investigate a specific product question.
Step 4
Create actionable work
Group the supporting feedback into an issue and sync it to the team's project-management system with links back to the source context.
Step 5
Publish and respond
When the work ships, create a release note and notify the relevant users or channels to complete the feedback loop.
Cost
Olvy pricing and free plan
Olvy offers a Free plan, Essentials at $60 per month, Business at $240 per month, and custom Enterprise pricing. The current public page also lists usage and integration limits, so teams should price the plan using feedback volume, builder seats, widgets and connected sources—not just the base subscription.
Free
$0
For an individual testing feedback collection and changelog publishing.
- 1 builder
- Analyze up to 25 feedback items
- Unlimited release notes
- Announcement and feedback widgets
- 1,000 unique visitors per month
Essentials
$60/month
For a small company starting a structured feedback workflow.
- 1 builder; additional builders cost $25 each per month
- Analyze up to 100 feedback items
- 2 announcement and feedback widgets
- Custom domain and advanced customization
- Integrations cost $20 each per month
Business
$240/month
For teams that need higher analysis limits, integrations and collaboration.
- 5 builders and unlimited viewers
- Analyze up to 10,000 feedback items
- Unlimited integrations and widgets
- API keys, webhooks and CRM integrations
- Multi-language support and user segmentation
Enterprise
Custom
For larger organizations that require governance, migration and tailored limits.
- Customized limits and contracts
- SAML single sign-on and audit logs
- Custom integrations
- Migration assistance
- Priority support and white-glove onboarding
Pricing checked . Check current pricing at the source ↗
Assessment
Olvy strengths and limitations
Where it stands out
- Covers the full path from feedback collection to analysis, product work and customer communication
- Combines a qualitative repository with surveys, changelogs and user-facing widgets
- Offers direct integrations for common support, community and issue-tracking systems
- Maintains links between product issues and the people who raised them
- Has a usable free entry point for evaluating the core workflow
What to consider
- The Essentials plan analyzes only 100 feedback items and charges separately for each integration
- Business pricing is a substantial jump from Essentials for teams that need unlimited integrations or higher analysis volume
- AI summaries can compress nuance or merge unlike requests, so product decisions still need source-level review
- The public pricing page uses feedback counts, builder seats, visitor limits and integrations, which makes real cost depend heavily on workflow design
- Legal and privacy terms moved under Amoeboids after the acquisition, so existing customers should re-review the current policies and data-processing terms
Compare
Olvy alternatives
The right alternative depends on the specific output, workflow, controls and budget your project requires.
Project Management
Amplitude AI Feedback (formerly Kraftful)
Choose Kraftful when AI analysis of calls, reviews and support feedback matters more than operating a combined changelog and announcement system.
Explore Amplitude AI Feedback (formerly Kraftful) →Data Analysis
Survicate AI Surveys
Choose Survicate AI Surveys when active survey collection and research workflows are the center of the job.
Explore Survicate AI Surveys →Marketing
SurveyMonkey AI
Choose SurveyMonkey AI for a mature, survey-first platform with AI-assisted survey creation and analysis.
Explore SurveyMonkey AI →Questions
Olvy FAQs
What is Olvy?
Olvy is a customer-feedback management platform for collecting qualitative feedback, analyzing it with AI, connecting insights to product work, and communicating shipped changes through changelogs and announcements.
Is Olvy still active?
Yes. The founders announced a planned shutdown for February 2025, but Amoeboids acquired Olvy before that date. The product continued as a standalone service and currently accepts new sign-ups.
Is Olvy free?
Olvy has a Free plan for one builder, up to 25 analyzed feedback items and 1,000 unique widget visitors per month. Paid plans increase analysis, customization, integrations and governance.
How much does Olvy cost?
The current public prices are $60 per month for Essentials and $240 per month for Business, with custom Enterprise pricing. Essentials also lists separate charges for extra builders and integrations.
What feedback sources does Olvy support?
Official integrations include Slack, Zendesk, Telegram, Microsoft Teams, Google Play, Crisp, HubSpot, Intercom, email, Discord, bulk imports and video feedback, plus Zapier for additional workflows.
Can Olvy create Jira or Linear issues?
Yes. Teams can group related feedback, create work in Jira or Linear with the customer context attached, track progress and notify users after the issue is resolved.
Bottom line
Our Olvy verdict
Olvy is most useful when a product team wants one operational loop from scattered qualitative feedback to analysis, issue tracking and customer updates. The acquisition removed the planned shutdown risk, but buyers should still validate source coverage, feedback limits and the all-in cost of integrations before moving a large repository.
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