Teams already using SurveyMonkey
Organizations that want creation and analysis assistance without exporting feedback into a separate AI product.
Independent tool overview
SurveyMonkey AI at a glance
SurveyMonkey AI is the current home of the AI-assisted survey features previously promoted under the SurveyMonkey Genius name, spanning survey creation, design checks, response quality and results analysis.
Visit the official SurveyMonkey AI site ↗
- Current name
- SurveyMonkey AI
- Former umbrella name
- SurveyMonkey Genius
- Product type
- AI features built into SurveyMonkey
- Free access
- Build with AI, import, question prediction, Answer Genius and survey tips
- Advanced analysis
- Plan-, language- and data-center-dependent
- Separate AI fee
- No; features are included by SurveyMonkey plan
Overview
What SurveyMonkey AI is
SurveyMonkey Genius has evolved into SurveyMonkey AI rather than disappearing. The former Genius page now leads to SurveyMonkey's current AI feature hub, while individual names such as Answer Genius remain in the product. This review follows the active successor and keeps the original slug so existing visitors can understand the change.
The product combines generative tools such as Build with AI and Analyze with AI with SurveyMonkey's own recommendation and machine-learning systems. It is most useful when a team wants AI assistance inside the same platform used to design, distribute and analyze surveys—not when it needs a standalone chatbot or fully automated research judgment.
Use cases
Who SurveyMonkey AI is best for
The strongest fit depends on the job you need the product to complete, not the size of its feature list.
Fast survey prototyping
Marketers, researchers and operators who need an editable first survey from a plain-language goal.
Open-text feedback review
Teams with enough comments to benefit from themes, sentiment, quality checks and conversational analysis.
Survey-design guardrails
Non-specialists who want recommended question types, answer scales and checks informed by survey-design practices.
Capabilities
Core SurveyMonkey AI features
Build with AI
Creates an editable survey from a prompt describing the goal and audience; SurveyMonkey lists it as available on all plans.
AI-powered survey import
Converts pasted survey text into structured questions and appropriate question types.
Question and answer recommendations
Question-type prediction suggests a format as the user types, while Answer Genius can supply research-informed answer sets and scales.
Survey tips and theme generation
Flags design issues and, on eligible paid plans, can derive a polished theme from a logo, image or color.
Analyze with AI
Lets eligible users ask natural-language questions about results and receive charts, segments, summaries and explanations.
Thematic and sentiment analysis
Groups open-ended responses into themes and classifies sentiment, subject to feature-specific plan, language and regional requirements.
Response quality detection
Flags patterns such as gibberish, speeding or straight-lining so researchers can inspect and filter suspect responses.
Process
How the SurveyMonkey AI workflow works
Step 1
Define the decision
Write down what decision the survey must support, the target population and how the sample will be recruited.
Step 2
Generate a first draft
Use Build with AI or import an existing questionnaire, then inspect every question and proposed answer set.
Step 3
Remove bias and ambiguity
Apply Survey Tips and Answer Genius selectively, but have a knowledgeable researcher check leading language, overlapping choices and missing options.
Step 4
Pilot the survey
Test logic, mobile presentation, completion time and interpretation with a small representative group before broad distribution.
Step 5
Collect with consent
Choose collector and anonymity settings deliberately and tell respondents what data is collected, why and how AI may be used.
Step 6
Analyze, validate and report
Use AI to surface questions and themes, then confirm claims against the underlying responses, sample design and conventional analysis.
Cost
SurveyMonkey AI pricing and free plan
SurveyMonkey AI is included within SurveyMonkey plans rather than sold as a separate add-on. Core creation aids are available on all plans, while analysis, collaboration, response limits and advanced controls depend on the selected plan. Prices below are the current U.S. list prices displayed on the official site.
Basic
$0
Free survey creation with core AI-assisted building and limited collection.
- Unlimited surveys
- Up to 10 questions per survey
- View up to 25 responses per survey
- Build with AI and several creation recommendations
Individual plans
$46–$139/mo annual; Standard $99/mo
Paid individual access with higher limits and progressively more design, export and analysis features.
- Advantage is $46 per month, billed $552 annually
- Premier is $139 per month, billed $1,668 annually
- Standard is $99 billed monthly
- Feature and response limits differ by plan
Team Advantage
$30/user/mo annual
Collaborative plan with shared brand assets and advanced analysis.
- Starts at 3 users
- 50,000 responses per year
- Analyze with AI and Thematic Analysis listed
- Shared templates, themes and permissions
Team Premier
$92/user/mo annual
Higher-response team plan with more branding, logic and research controls.
- Starts at 3 users
- 100,000 responses per year
- White-label branding and advanced logic
- Phone support
Enterprise
Custom
Sales-priced deployment with governance, security, integrations and regional data-center options.
- Starts at 5 users on the public comparison
- Custom response limit
- SSO and user-management controls
- AI availability depends on account settings and data location
Pricing checked . Check current pricing at the source ↗
Assessment
SurveyMonkey AI strengths and limitations
Where it stands out
- AI assistance covers the survey lifecycle from first draft through open-text analysis.
- Several creation features are available on the free plan, making the workflow easy to test.
- Answer suggestions and survey tips are grounded in SurveyMonkey's survey-design product rather than being generic writing prompts.
- Team and Enterprise administrators may be able to control access to groups of AI features.
- SurveyMonkey documents which third-party model providers process data for its major AI features.
What to consider
- SurveyMonkey Genius is no longer the primary product name, so older reviews and screenshots can describe an outdated navigation or feature bundle.
- Advanced AI availability varies by plan, account, language, region and data-center location; the in-account feature list is the final authority.
- Thematic Analysis is limited to eligible paid plans, English surveys in the U.S. data center and 1–10,000 responses, and is unavailable for certain sensitive-data configurations.
- Generative suggestions can still create leading, repetitive, ambiguous or incomplete questions and need human review.
- AI-generated themes and summaries can flatten minority views or miss context; important findings should be checked against raw responses.
- Survey quality still depends on sampling, recruitment, question order, logic and response bias—none of which is solved simply by generating better prose.
- Build and analysis features can send prompts or survey data to Azure OpenAI or OpenAI; teams must evaluate that processing against their policies.
- Free and paid plans have response limits, and paid overages can cost up to $0.15 per response according to the pricing page.
- Survey creators remain responsible for respondent consent, anonymity choices, privacy notices and applicable legal requirements.
Compare
SurveyMonkey AI alternatives
The right alternative depends on the specific output, workflow, controls and budget your project requires.
Data Analysis
Survicate AI Surveys
Choose Survicate AI Surveys when feedback collection across websites and products is the central workflow.
Explore Survicate AI Surveys →Marketing
Poll the People
Choose Poll the People when the priority is rapid audience testing and market-research feedback.
Explore Poll the People →Marketing
Kraftful Surveys GPT
Choose Kraftful Surveys for a lighter custom-GPT workflow focused on drafting product-feedback surveys.
Explore Kraftful Surveys GPT →Questions
SurveyMonkey AI FAQs
Is SurveyMonkey Genius still active?
Its capabilities are active, but SurveyMonkey now presents the broader suite under the SurveyMonkey AI name. The old Genius page leads to the current AI feature hub, while names such as Answer Genius still appear for individual features.
Is SurveyMonkey AI free?
Some features are. SurveyMonkey lists Build with AI, AI-powered import, question-type prediction, Answer Genius and Survey Tips on all plans. Advanced analysis and other capabilities require eligible paid plans.
Does SurveyMonkey AI cost extra?
SurveyMonkey does not list a separate AI add-on price. Access is bundled by plan, but response limits, overage charges and plan-specific feature gates still apply.
What happened to the SurveyMonkey Genius name?
SurveyMonkey has moved the former umbrella page to its current SurveyMonkey AI hub. The change is best understood as a product-family rename and expansion, not as the service shutting down.
Can it create an entire survey from a prompt?
Yes. Build with AI generates an editable questionnaire from a description of the survey goal. A human should still review wording, scales, logic, consent language and sampling before launch.
Can it analyze open-ended responses?
Eligible accounts can use Analyze with AI, Thematic Analysis and Sentiment Analysis. Thematic Analysis has specific plan, language, response-count, data-center and sensitive-data restrictions.
Does SurveyMonkey use my survey data to train OpenAI models?
SurveyMonkey says the OpenAI, Azure OpenAI and Anthropic providers used by the documented AI features do not train their models on customer data sent for those features.
What data is shared with model providers?
Survey creation features can share prompts and an encrypted user ID. Survey Insights can share the survey title, questions, response data and user prompts. Thematic Analysis processes question and response text and masks some common sensitive data types.
Can an administrator disable AI features?
Some Team and Enterprise accounts have administrator settings for creation AI, sentiment, response quality, survey insights and thematic analysis. Availability depends on the account.
Does AI analysis replace a researcher?
No. It can accelerate discovery, charts and theme coding, but sampling quality, bias, statistical interpretation and consequential conclusions still require qualified human judgment.
Bottom line
Our SurveyMonkey AI verdict
SurveyMonkey AI is a strong upgrade path for teams that already want SurveyMonkey's collection, collaboration and analysis environment. The renamed suite offers useful free creation aids and more substantial paid analysis tools, but buyers should choose a plan based on response volume, governance and exact feature availability—not the AI label alone. Treat generated questions and insights as reviewable research assistance rather than automatic evidence.
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