Slack-centered teams
Organizations that want employees to delegate work through familiar channels instead of learning a separate workflow builder.
Independent tool overview
Lindy at a glance
Lindy is an AI teammate and agent platform that works through Slack, iMessage or SMS, Gmail, and its web app. It can research, draft files and messages, manage inbox and meeting workflows, run scheduled routines, use connected apps or MCP servers, and operate browser sessions. Current plans start at $29.99 per user per month for 3,000 credits, with team credits pooled by workspace. Lindy's ability to act across business systems is the appeal and the risk: teams need least-privilege connections, named approvers, prompt-injection defenses, meeting consent, and close review of every consequential action.
Visit the official Lindy site ↗
- Product type
- AI teammate, executive assistant, meeting assistant, and cross-app agent platform
- Primary surfaces
- Slack, web, Gmail, iMessage, SMS, and supported meeting platforms
- Integrations
- Lindy advertises 1,000+ integrations plus MCP connections
- Built-in skills
- More than 40, including research, data analysis, decks, dashboards, and team catch-ups
- Meeting platforms
- Google Meet, Zoom, and Microsoft Teams are named on the current site
- Slack visibility
- Public channels after workspace installation; private channels only when invited; personal DMs are excluded by the current FAQ
- Approvals
- Current teammate pages say outside-impact actions wait for a named approver
- Computer use
- Cloud browser sessions can retain logins and session data; documentation says sessions persist for 30 days after the last action
- Model choice
- The current pricing page says most major models are available
- Training claim
- Lindy says neither it nor its providers use customer data to train AI models
- Compliance claims
- SOC 2 Type II, GDPR, HIPAA, and PIPEDA; obtain evidence and a signed BAA where applicable
- Starting price
- $29.99 per user per month for 3,000 credits
- Trial
- A first-time Slack teammate gets seven days; current pricing says direct signups are billed immediately
- Reviewed
- August 31, 2026 from current product, pricing, documentation, security, privacy, and terms pages
Overview
What Lindy is
Lindy has evolved from a no-code custom-agent builder into a broader AI teammate positioned inside a company's daily work. An admin can add it to Slack, employees can ask for work in a thread or private assistant conversation, and the same service can operate through email, web, iMessage, SMS, meetings, schedules, and connected tools.
The current product combines conversational delegation with more than 40 built-in skills for tasks such as research, data analysis, decks, dashboards, meeting work, and reporting. Users can demonstrate a repeatable process and save it as a team skill, while scheduled routines handle recurring briefs, reports, follow-ups, and monitoring.
Lindy advertises more than 1,000 integrations plus MCP support. It can read approved company sources, update systems such as CRM or ticketing tools, create documents, send communications, and use a cloud computer when no direct integration exists. That breadth makes permission design, tool scoping, test data, and rollback more important than the prompt itself.
The current teammate interface says actions with outside impact—such as sending an email, changing a ticket, posting to another channel, or publishing a document—wait for a named approver, while read-only lookups from approved sources proceed without approval. Custom-agent documentation also exposes confirmation toggles, draft modes, and condition-based escalation. Verify the behavior of every action class rather than assuming an approval will catch an ambiguous side effect.
Lindy says data is encrypted in transit and at rest, is not sold, and is not used by Lindy or its providers for model training. The company advertises SOC 2 Type II, GDPR, HIPAA, and PIPEDA controls; Enterprise adds a signed BAA, SSO, SCIM, and audit logs. Buyers should review the actual report, DPA, current subprocessors, retention, model routing, data residency, and integration-specific scopes before connecting sensitive systems.
Use cases
Who Lindy is best for
The strongest fit depends on the job you need the product to complete, not the size of its feature list.
Inbox-heavy professionals
Operators who need triage, draft replies, scheduling, reminders, and meeting follow-through across several accounts.
Meeting-intensive teams
Groups that need visible recording, transcripts, notes, searchable context, controlled sharing, and follow-up workflows.
Recurring operations
Teams producing scheduled briefs, reports, customer-success handoffs, CRM updates, and routine cross-app checks.
Cross-system research
Users who need answers synthesized from approved email, meeting, document, CRM, analytics, and public-web sources.
Governed agent pilots
Organizations prepared to use least privilege, test environments, named approvals, monitoring, and rollback before scaling autonomy.
Capabilities
Core Lindy features
Slack teammate
Responds in channel threads, supports private assistant conversations, and works from approved team sources.
Personal assistant
Delegates work through the web app, iMessage, or SMS using personal email, calendar, meeting, and preference context.
Inbox management
Triages and prioritizes email, drafts replies in the user's voice, and can schedule or send once approved.
Meeting lifecycle
Prepares briefings, joins named meetings, records and transcribes them, generates notes, tracks actions, and drafts follow-ups.
Shared meeting library
Organizes recordings and transcripts in folders with owner-controlled visibility for individuals or teams.
Scheduled routines
Runs recurring work such as daily briefs, weekly reports, reminders, catch-ups, and operational checks.
Built-in skills
Provides more than 40 skills spanning research, analysis, presentations, dashboards, communication, and routine work.
Custom team skills
Lets a demonstrated process be saved and reused as a skill across the workspace.
Persistent, editable memory
Stores workspace or personal context in plain files that users can inspect and change.
Connected actions
Reads and acts across more than 1,000 supported services, including productivity, CRM, support, data, and developer tools.
MCP support
Connects compatible Model Context Protocol servers to extend access beyond native integrations.
Computer use
Operates websites through a persistent or incognito cloud browser when an API integration is unavailable.
Model selection
Allows a user or workflow to select among supported major AI models according to task needs.
Human approval
Supports named approvers, confirmation steps, draft-only actions, and condition-based escalation for consequential work.
Credit controls
Pools plan credits across the workspace, pauses work when depleted, and lets admins set allocations or purchase top-ups.
Enterprise controls
Adds SSO, SCIM, audit logs, signed-BAA support, dedicated help, and onboarding according to current public pages.
Process
How the Lindy workflow works
Step 1
Pick one bounded job
Start with a repetitive, measurable workflow whose inputs, outputs, owner, acceptable error rate, and rollback are already understood.
Step 2
Classify the data and impact
Identify personal data, customer secrets, regulated records, credentials, financial exposure, external communications, and destructive actions.
Step 3
Choose the least-powerful route
Prefer a read-only native integration over write access, MCP, or computer use; avoid giving one agent broad access across unrelated systems.
Step 4
Create a dedicated test boundary
Use sandbox accounts, test channels, non-production records, dedicated browser sessions, and a small representative dataset.
Step 5
Connect minimum scopes
Authorize only required inboxes, calendars, Slack channels, folders, records, tools, and actions; exclude private or regulated sources.
Step 6
Write explicit operating rules
Define the goal, allowed sources, prohibited actions, uncertainty behavior, output format, escalation thresholds, and completion criteria.
Step 7
Require named approval
Keep approval on for every external message, record change, file publication, financial step, deletion, scheduling commitment, and other consequential action.
Step 8
Test hostile and ambiguous inputs
Include prompt injection, malicious attachments, misleading emails, duplicate events, missing fields, revoked permissions, timeouts, and conflicting instructions.
Step 9
Verify source and destination
Before approval, check that Lindy used the right tenant, account, record, people, dates, files, factual sources, and current version.
Step 10
Watch the first live runs
Review traces, approvals, token or credit consumption, integration errors, duplicate actions, and downstream system changes.
Step 11
Set spending and failure limits
Cap credits by person, limit loops and batch size, add stop conditions, pause on anomalies, and define who responds to an incident.
Step 12
Expand one permission at a time
Increase autonomy only after the bounded workflow meets accuracy, safety, latency, cost, and recovery targets over enough real runs.
Step 13
Audit continuously
Review connected accounts, workspace membership, meeting sharing, browser sessions, memory files, action logs, spend, retention, and unused credentials.
Cost
Lindy pricing and free plan
Lindy's current public pricing is per user and credit based. Plus is $29.99 per user monthly for 3,000 credits, Pro is $99.99 for 15,000, and Max is $199.99 for 35,000. Every seat contributes to a shared workspace pool; unused credits do not roll over, and credit-using work pauses when the pool is empty. The current homepage says admins can top up at $10 per 1,000 credits. First-time users who join through Slack receive a one-week trial, while direct signups are billed immediately. Older documentation still shows a prior $49.99 Plus price and different feature gates, so use the live pricing page and checkout as authoritative.
Plus
$29.99/user/month
For everyday assistant usage.
- 3,000 credits per user per month
- Credits enter the workspace's shared pool
- Current pricing lists Slack, routines, memory, skills, meetings, inbox work, computer use, integrations, MCP, model selection, and approvals
- Credit usage can range from a few credits for simple asks to thousands for large builds
- Unused credits do not roll over
- Current public pages do not show an annual price
Pro
$99.99/user/month
For heavier usage and more connected inbox capacity.
- 15,000 credits per user per month
- Five times the Plus credit allocation
- Credits are shared within the workspace pool
- Current homepage says Pro and Max add more connected inboxes but does not publish the exact per-tier count
- No permanent free plan is shown
- Confirm current feature gates and billing terms at checkout
Max
$199.99/user/month
For the highest public self-serve usage tier.
- 35,000 credits per user per month
- Roughly twelve times the Plus credit allocation
- Credits are shared within the workspace pool
- Designed for heavy recurring workflows and large builds
- Work pauses when the pool is exhausted unless more credits are added
- Confirm workspace, cancellation, seat, and top-up rules before rollout
Enterprise
Custom quote
For organizations requiring stronger identity, audit, compliance, and enablement controls.
- Everything in Max
- SSO and SCIM listed on the current homepage
- Audit logs
- HIPAA support with a signed BAA
- Shared usage and bonus credits
- Dedicated support, onboarding, and enablement
- Request SOC 2 report, DPA, subprocessor list, data-flow diagram, retention, residency, incident terms, and service levels
Pricing checked . Check current pricing at the source ↗
Assessment
Lindy strengths and limitations
Where it stands out
- Meets teams inside Slack, email, meetings, text messaging, and the web instead of forcing every user into a new builder
- Combines assistant-style delegation with reusable skills and scheduled automation
- More than 1,000 integrations and MCP support cover a broad operational surface
- Built-in source and meeting context can make research more relevant to the company
- Editable memory files give users more visibility than an opaque personalization layer
- Named approval for outside-impact actions is a strong default if consistently enforced
- Shared meeting folders provide deliberate visibility controls
- A shared credit pool lets heavy and light users draw from the same workspace allocation
- Current pricing explains typical credit ranges and pauses work instead of silently generating an overage
- SOC 2 Type II and Enterprise identity, audit, and signed-BAA options support formal review
What to consider
- Broad access to email, calendars, Slack, meetings, CRM, files, and other tools creates a large blast radius if credentials, permissions, or instructions are compromised
- Prompt injection can arrive through webpages, emails, documents, tickets, Slack messages, meeting transcripts, MCP tools, and integration outputs
- Read-only lookups can still expose confidential data or combine information across contexts that should remain separated
- An approval screen is only useful if the approver sees the exact final action, destination, data changes, and source evidence
- The teammate page promises approval for outside-impact actions, while custom-agent documentation exposes configurable confirmation; test each route and action
- AI-generated emails, reports, summaries, decks, and record updates can be incomplete, fabricated, misattributed, or inappropriate
- Meeting recording and transcription require clear participant notice, lawful consent, retention, access, and deletion rules
- Computer use retains website sessions and may store screenshots; persistent logins increase credential and cross-task contamination risk
- Browser automation can violate a third-party site's terms, trigger bot defenses, duplicate actions, or lock an account
- MCP extends Lindy's authority into separately operated servers whose security, schemas, logs, and prompt-injection handling must be reviewed
- Model selection can route company data to different model providers and regions; confirm current processors and enterprise controls
- The public privacy policy was last updated in February 2024 and may not fully describe the current teammate, meeting, MCP, model, and memory product surface
- The generic privacy policy and public security claims are not substitutes for the current SOC 2 report, DPA, subprocessors, retention schedule, and architecture review
- HIPAA suitability requires an eligible Enterprise arrangement, a signed BAA, correct configuration, minimum-necessary access, and the customer's own compliance program
- Credits vary widely with task complexity, model, duration, and premium actions, so cost is hard to predict without a real workload trial
- Credits expire each cycle, direct signups are billed immediately, and every active user takes a paid seat
- Current pricing and older documentation conflict on the Plus price and some entitlements; confirm the live checkout and contract
- Autonomous routines can repeat a bad assumption at scale unless limits, monitoring, idempotency, and rollback are designed first
Compare
Lindy alternatives
The right alternative depends on the specific output, workflow, controls and budget your project requires.
Agents
Zapier Agents
Consider Zapier Agents when app automation breadth and the existing Zapier ecosystem matter more than a Slack-native teammate experience.
Explore Zapier Agents →Business Operations
Gumloop
Consider Gumloop for visual, no-code AI workflows with explicit flow construction and data-processing steps.
Explore Gumloop →Business Operations
n8n
Consider n8n when technical teams want more workflow-level control, self-hosting options, and explicit orchestration.
Explore n8n →Questions
Lindy FAQs
What is Lindy?
Lindy is an AI teammate and agent platform that can research, create work, manage inboxes and meetings, run scheduled routines, and act across connected business tools from Slack, web, email, iMessage, or SMS.
How much does Lindy cost?
As of August 31, 2026, Plus is $29.99 per user per month with 3,000 credits, Pro is $99.99 with 15,000, Max is $199.99 with 35,000, and Enterprise is custom.
Does Lindy have a free plan?
No permanent free plan is listed. The current site says a new teammate who first joins through Slack gets seven days before billing, while a direct signup is billed immediately.
How do Lindy credits work?
Each seat contributes credits to a shared workspace pool. Work can cost from a few credits to thousands depending on the model and task. Credits reset without rollover, and credit-using actions pause when the pool is depleted.
Why do some Lindy pages show $49.99 for Plus?
Some documentation still reflects an older pricing structure. The live pricing page reviewed on August 31, 2026 lists Plus at $29.99 per user per month. Confirm the final price and entitlements at checkout.
What can Lindy access in Slack?
The current FAQ says Lindy can see public channels after installation and private channels only when invited by a channel manager. It says archived channels and individuals' personal DMs are excluded.
Will Lindy send or change things without approval?
The current teammate pages say outside-impact actions wait for a named approver. Because custom flows and integrations can behave differently, test every action and retain approval for messages, record changes, publications, money, deletions, and commitments.
Can Lindy record meetings?
Yes. Lindy can join Google Meet, Zoom, and Microsoft Teams as a visible participant, record and transcribe the meeting, create notes, and organize the result. The organization remains responsible for notice, consent, access, retention, and deletion.
Does Lindy support MCP?
Yes. Lindy advertises connections to any compatible MCP server. Treat each server as another privileged integration and review its operator, tools, permissions, data flows, authentication, logs, and prompt-injection defenses.
What is Lindy Computer Use?
Computer Use lets an agent operate websites through a cloud browser when no API integration is available. Persistent computers can retain logins and session data, while incognito computers do not retain the session; documentation says persistent sessions remain for 30 days after the last action.
Does Lindy train AI on customer data?
Lindy says neither it nor its providers use customer data to train models and that customer data is not sold. Buyers should confirm the current DPA, model providers, subprocessors, retention, human access, and zero-retention options.
Is Lindy SOC 2 compliant?
Lindy publicly claims SOC 2 Type II certification audited by Johanson Group. A serious buyer should request and review the report's entity, scope, period, exceptions, complementary controls, and bridge letter.
Can Lindy process protected health information?
Only consider PHI under an eligible Enterprise agreement with a signed BAA and verified configuration. A public HIPAA claim alone does not make every plan, model, integration, workflow, or customer use compliant.
What should I automate first in Lindy?
Start with a reversible, low-risk, read-heavy workflow such as a draft daily brief or internal report. Add narrow permissions, named approval, test data, stop conditions, monitoring, and rollback before external or destructive actions.
Is Lindy better than Zapier or n8n?
Lindy is strongest when teams want a conversational Slack-native teammate with meetings, email, memory, and delegated work. Zapier emphasizes a broad hosted automation ecosystem, while n8n offers more explicit technical orchestration and self-hosting options.
Bottom line
Our Lindy verdict
Lindy's current teammate direction is compelling for a Slack-centered organization: employees can delegate meaningful work in plain language, reuse shared skills, and combine email, meetings, files, research, schedules, integrations, MCP, and browser use without living in a workflow editor. The $29.99 entry plan is accessible, but useful deployment cost depends on variable credit consumption and paid seats. The platform should be adopted as a governed operator, not a trusted coworker by default. Begin with read-heavy work, keep consequential actions behind named approval, isolate credentials and browser sessions, test hostile inputs, and require evidence-backed security and privacy review before connecting regulated or high-impact systems.
Visit Lindy website ↗Similar Business Operations Tools
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